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Frequently Asked Questions

Ask A Banker Videos

See our bankers in action as they talk about specific products and services offered by Waukesha State Bank!

What is a HELOC? How can I use it?

Presented by: Gerry Benton, Bank Manager - Meadowbrook Rd. Office, NMLS #1151292

Video Transcript:
Your home is an investment. A Home Equity Line of Credit allows you to access those funds for literally anything you might need. Some examples are a home remodeling project, a new car, or education expenses. HELOCs are great for when you don't know how much you're going to need, when you don't want to take out of savings, or for emergencies, like when your water heater or furnace breaks down. Much like a credit card, you can use it, pay it down and use it again. We offer competitive rates because your home is a great source of collateral. Take advantage of your investment today.

What is an ACH?

Presented by: Matthew Fischer, Bank Manager - Sussex Office, NMLS #2137050

Video Transcript:
When it comes to banking, ACH stands for Automated Clearing House, which is a network that coordinates electronic payments and automated money transfers. ACH processing is the electronic payment method used to transfer funds between savings and checking accounts.

Some examples of ACH transactions you might be aware of are:
  • Vendor payments made by businesses
  • Bank-to-bank transfers
  • Recurring bill payments
  • Direct deposits from your employer

What Would I Keep in a Safe Deposit Box and Why?

Presented by: Lorena Graterol-Jordan, Personal Banker - Waukesha - Downtown Waukesha Office,  NMLS# 2052541

Video Transcript: Renting a Safe Deposit Box can give you peace of mind when it comes to keeping your items protected as they are a secure, private and cost effective way to store essential records, documents or other valuables that would be difficult or expensive to replace. A Safe Deposit Box is a contained metal box that is stored in the most secure area of the bank, and is essential for storing items like birth and death certificates, social security cards, passports, legal documents, wills, and much more. We have many sizes to accommodate your items and specific needs at various locations throughout Waukesha County. Call or visit your local office today to find out more!

What is a Bridge Loan?

Presented by: Scott Hart, Senior Sales Manager, NMLS #: 526247

Video Transcript: A bridge loan simply liquidates the equity of your current home to use as a down payment towards the purchase or construction of your next home. Although not all bridge loans are created equal. At Waukesha State Bank, we have structured our program to tap into 90% of the appraised value of your home. And then after closing, you’ll make interest-only payments, making the transition into your next home much easier on your monthly budget.