Waukesha State Bank is providing the following information to help our customer’s understand overdrafts, our policies and procedures, how overdrafts may affect your account, and how to avoid overdrafts and related fees. If you have any questions or concerns regarding overdrafts, please do not hesitate to stop in and visit with a Personal Banker or call our Customer Service Center at (262) 549-8500.
Helpful Tips
Record your transactions, keep your checkbook register up-to-date, and monitor your balance to help you understand how much money you have available to spend.
Take advantage of online banking access, mobile banking, and account alerts to help you stay informed as to the transactions occurring on your account and your current balance.
Utilize direct deposit to ensure funds are promptly deposited to your account and available as soon as possible to pay checks, card transactions and other charges.
Consider keeping a “cushion” of extra funds in your account in the event of an unexpected expense or an error in calculating your available funds.
Be mindful of temporary authorization holds that some merchants (gas stations, hotels, etc.) may place on your account that may limit funds available for your use.
Overdrafts
A item or request for payment from your account may include checks, in-person withdrawals, ATM withdrawals, point-of-sale ATM card transactions, point-of-sale debit card transactions, other electronic debit transactions, pre-authorized ACH transactions, drafts, bill pay payment orders, online or telephone banking transfer requests.
If we receive an item or request for payment and your account lacks sufficient funds for that transaction, an overdraft may occur and we may charge your account an overdraft or non-sufficient funds (NSF) fee. A charge can occur each time an item or requested payment is returned which may result in multiple charges for the same item.
We may choose, at our discretion, to honor withdrawal requests and pay an item that overdraws your account. While we may provide this service as a convenience to you, we have no obligation to do so. We may also elect, at our discretion, to refuse or return an item for which you do not have sufficient funds. You can choose to opt-in or opt-out to the payment of overdrafts that may occur from ATM or debit card transactions.
Posting Order
The order in which items are paid is important if there is not enough money in your account to pay all of the items presented. The payment order can affect the number of items overdrawn or returned unpaid and the amount of fees you may incur.
- We process ATM withdrawals and debit card transactions first, in the order they are received on the day they are processed.
- We process customer initiated withdrawals and transfers second, in the order they are received on the day they are processed.
- We process electronic items such as ACH items and bill payment transactions third, in the order they are received on the day they are processed. Electronic items can include checks that were converted to an ACH item by a merchant.
- We process checks and similar items fourth, in numerical order (by check number) on the day they are processed.
Overdraft Protection Services
We have services available to help protect you against overdrafts and related fees. Please do not hesitate to visit with a Personal Banker if you would like more information or need assistance with any of these services.
Personal Reserve Account
This is a personal line of credit with a pre-determined credit limit that will advance funds to your checking account to cover an overdraft and maintain a positive balance in your checking account. A credit application and approval is required.
Balance Maintenance Transfer Service
This is an automatic transfer service that will automatically transfer funds from another WSB account to cover an overdraft and maintain a positive balance in your checking account. An automatic transfer agreement is required.
Account Alerts
Alerts can be set up to notify you when your account reaches a pre-determined balance or if certain transactions occur on your account that meet criteria established by you. Online banking registration is required to create and edit alerts. You can receive alerts via text, email, our mobile banking app, or through a secure inbox within online banking.